Shipping & Delivery
At SOLTRRA, we carefully prepare and package every order to ensure your piece arrives safely and beautifully.
Processing Times
All SOLTRRA orders are processed within 2–5 business days after your order has been placed.
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery journey.
Please note that processing times may vary during product launches, limited releases, sales periods or holiday seasons.
Domestic Shipping (Australia)
Free shipping for aLL AU orders.
These are shipped via aus Post.
International Shipping
We offer international shipping for a flat rate of $20 USD
Tracking details will be provided once your order has been dispatched.
Duties & Taxes
SOLTRRA covers all applicable international duties and taxes on your behalf.
You will not be responsible for any additional customs fees, import duties or unexpected charges upon delivery.
Delivery Times
Estimated delivery times vary depending on your location:
Australia: 2–8 business days
International: 7–14 business days
Please note that delivery timeframes are estimates only and may be affected by factors outside of our control, including customs processing, carrier delays or peak seasonal periods.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
If you have any questions regarding your order, please contact us at: